Ed broadband is a lot more than just great value home broadband, it’s also about the highest levels of customer service. Yes, our engineers and support staff are highly trained but they always remember that not everyone understands the technical jargon so we will always speak in clear, plain English to help resolve any of your queries.

We strive to maintain the highest standards of service to our customers by providing a team of technical staff to install, monitor, manage and troubleshoot your set up. Technical expertise is available 24 hours a day, 7 days a week on site and online from engineers and technicians who have completed the most extensive training programs in the industry. We guarantee quick action from staff members that value your time, share your sense of urgency and are ready and willing to meet your every need.

We can be contacted using the phone, fax or email addresses found below. Standard technical support hours are 9am - 5pm Monday to Friday. For out of office hours support, please email our dedicated support team Support@wimanx.com. An engineer will then respond and contact you in due course.

Full 24/7 support is available to customers who have the necessary service contract in place.